All sales are final and cannot be returned and/or exchanged unless permission has been obtained from MRE-Shop.com Support.
When you visit our website, we or a third party provider, may also place a “cookie” on your browser. Cookies are like little memory banks that store your browser activity and personal preferences. We use data from these “cookies” to provide you and others with a better customer experience.
We also have access to information directly from your computer, such as:
- IP Address – This tells us where you are visiting from.
- Web Browser – This helps us to know how to better server you when you visit our website. For example, if we find that you are using an older browser, we may ask you to update it so you have a better experience when browsing through our delicious just-add-water meals.
- Device – This shows us what type of device you are using to access our website (mobile, iPad, etc.) and will help us in understanding how to better server our website across multiple devices.
Other types of information we collect may include your operating system, day you visited us, what website you came from, etc. We may also track any links you click on including, but not limited to, our social media channels. Information such as this helps us with making improvements to our website in terms of content, layout, etc.
Through purchases made on our website, we may ask for personal information like your billing address, phone number, credit card type, and credit card number. It is secured via SSL (Secure Socket Layer) Technology. This information is only requested so that you can complete your purchase and we can process your order. However, please note that we may retain your email address to track your business with us at MRE-Shop.com (thank you!) and to reach out to you with news or special offers.
When you contact us, we will also collect your email address and any other information contained within your email. If we receive similar questions or concerns from others, we may choose to address them on our “Frequently Asked Questions” portion of our website (don’t worry, we won’t list who the question was originated by!)
We try to ship all orders within two working days if humanly possible. Some items and situations may delay shipping longer. If the item you ordered is out or delayed we’ll try to let you know as soon as possible. If you need delivery by a certain date please specify that date at the time of order.
We ship anywhere in the continental United States via UPS or Fedex. You have the option to choose any specific service from our shopping cart. If shipping to Alaska, Hawaii or Puerto Rico, please call or email for a shipping quote.
We can also ship the MRE STAR meals around the world. Please call or email for a shipping quote.
CREDIT CARD CHARGES
Please note we will obtain immediate authorization from your card issuing bank to reserve funds for your purchase.
Declined orders may experience what appears to be a charge but which will be dropped off the account within a period of days.